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Ortivs Intelligence, LLC
Florida, United States. Wise Sparks runs on Microsoft Azure.
Learner records, credentials and reports are held in a private database. They are never committed to public code.
Trust & Care
Learners deserve curiosity. Adults deserve clarity. What we collect, who can see it, where AI is used, and what we will not claim.
They are being completed before final publication. Reading these pages does not record agreement or parental consent.
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Florida, United States. Wise Sparks runs on Microsoft Azure.
Learner records, credentials and reports are held in a private database. They are never committed to public code.
Available now
Parent account requests: open now. A parent can ask for an account on this site. A Wise Sparks administrator reviews each request personally, unless it carries a valid invite code from us, which approves it at once. An approved parent can then add their own child, from grade 3 to grade 12, and is connected to that child as their parent or legal guardian.
That is a deliberate limit while the experience is still being shaped with the people using it.
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A name, a chosen grade, the school or home-learning setting they enter, saved practice, Spark tickets, companions and chosen themes.
For kindergarten to grade 2, a caregiver completes setup and we record only that they did: a tick, not a phone number. We used to ask for one; nothing in the platform ever used it, so we stopped asking and removed the ones we held.
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The learner. Adults connected through an approved learning relationship: a parent sees a child after that connection is accepted, not because they share a surname, a household or an email domain.
And the Wise Sparks administrator, who can reach any account. That access exists so that a family can be helped when something goes wrong, and we would rather tell you it exists than let you assume it does not.
Teachers a parent approves: closed right now. No teacher sees any learner.
Enforced in code A guardian view requires an enabled guardian link with learning access. The administrator role is the documented exception and is not gated by that link.
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A full copy of the database is taken before each release and held by the operator. Anything in your account is in those copies for as long as they are kept.
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Official school results keep their own scales and are never blended with practice. A practice score is never presented as a test score, and a test score is never inferred from practice.
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An adult asks, the connection is reviewed, and access is recorded with the scope it was given.
Learning access and school access are separate permissions. An adult can hold one without the other.
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Disconnecting takes effect immediately and is recorded rather than erased.
The learner keeps their account, their saved work and their Sparks. Only the adult’s view ends.
Pilot, limited
Currently off. When a learner asks for help today, they get a prepared hint written in advance, not a live model.
Pilot, limited
Currently off. Report reading requires an authorised adult to act; nothing is read or summarised on its own.
When that lane is switched on, the report is sent to the model provider in full: its pages, and the name and school printed on them. The learner question lanes strip those details first; the report lane cannot, because the report is the thing being read.
Pilot, limited
A single approved account, capped at ten requests a day and one hundred a month. Every request is recorded, including the ones that fail.
What AI is not allowed to do. It cannot change a permission, alter an official result, decide that a learner has mastered something, or act without a person. A human confirms anything that changes a record. Turning a feature off is a control we hold and have tested.
Pilot, limited
A report you uploaded can be removed from the report library. Disconnecting an adult ends their view immediately.
Vision, not built yet
Wise Sparks cannot yet delete a learner account and everything attached to it. Closing an account today stops sign-in and keeps the records.
We would rather say that plainly than imply an erasure we cannot perform. If you want your family’s information removed, contact us and we will tell you exactly what is possible today.
We are building deletion properly rather than partially. Until it exists, no page here will promise it.
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Completing practice means practice happened. It does not mean a skill is learned, and Wise Sparks will not describe it that way.
Visits and streaks are participation, never proof of learning.
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Wise Sparks would rather tell you there is not enough evidence yet than manufacture progress that is not there.
A change is only reported when there is genuinely enough comparable work behind it: the same grade, enough answers, across more than one day. Otherwise the honest answer is shown instead.
Enforced in code A reported change requires at least ten answer checks in each period, spread over at least two separate days, at the same grade, with complete history. Below that threshold no change is claimed.
A place to learn, try again and treat each other with care.
What is saved, why it is used and who can help you manage it.
Different helpers. Clear limits. People stay in charge.
Keep passwords private. Ask a real person when something feels wrong. Use Help & ideas to tell the team what could be better.
Ask a question or share an ideaThe welcome page answers the questions families ask most: how to join, and where a child starts. If yours is not there: a question, an idea or a privacy request? Get in touch with the Wise Sparks team. Please leave passwords and private documents out of your message.
Already signed in? Open Help & ideas to follow your request inside Wise Sparks. For privacy requests, choose Privacy & safety.
The policies remain under review while the complete business notice and operating procedures are finalized.